There are several email clients in use on campus, and it is important that you choose the one which is supported by your school or unit. The list below indicates what email clients are supported for faculty, staff, and students in each of Penn's schools. If your unit is not listed, or you have additional questions about email support, please speak to your Local Support Provider.
Annenberg School for Communication
Faculty and Staff
|
Recommended system for office use: |
Outlook and Webmail https://portal.office.com |
|
Recommended system for home use: |
Outlook and Webmail https://portal.office.com |
|
Contact person: |
Help Desk 215-573-8361 |
|
Support person: |
Help Desk 215-573-8361 |
Penn Dental Medicine
If you are unable to access Inside PDM and you are currently faculty, staff, or student/resident, please contact the PDM IT Service Desk at pdmsupport@dental.upenn.edu
Faculty and Staff
|
Recommended system for Microsoft Office: |
Office pre-installed on computer (Windows, Apple macOS), Or Office 365 via Outlook on the web available through your email account at https://portal.office.com |
|
Recommended system for remote access to email: |
Office 365 via Outlook on the web at https://portal.office.com |
|
Support person: |
PDM Service Desk 215-898-8957 |
Students
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Recommended system for Microsoft Office: |
Office 365 available through your email account at https://portal.office.com |
|
Recommended system for remote access to email: |
Outlook on the web via Office 365 at https://portal.office.com |
|
Support person: |
For technical assistance, please contact the PDM IT Service Desk at pdmsupport@dental.upenn.edu |
Stuart Weitzman School of Design
Faculty, Staff, and Students
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Recommended system for home or office use: |
Outlook (PC & Mac) and O365 Webmail https://portal.office.com |
|
Cost, if any |
None |
|
Contact and support: |
IT Help Desk |
Graduate School of Education
Faculty
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Recommended system for office use: |
Outlook and Webmail https://portal.office.com |
|
Recommended system for home use: |
Outlook and Webmail https://portal.office.com |
|
Cost, if any |
Free |
|
Contact person: |
GSE Help Desk 215-898-1847 |
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Support person: |
GSE Help Desk 215-898-1847 |
Staff
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Recommended system for office use: |
Outlook and Webmail https://portal.office.com |
|
Recommended system for home use: |
Outlook and Webmail https://portal.office.com |
|
Cost, if any |
Free |
|
Contact person: |
GSE Help Desk 215-898-1847 |
|
Support person: |
GSE Help Desk 215-898-1847 |
Students
To learn about your email account, go to: http://www.gse.upenn.edu/gseit/support/student-email
|
Supported web browsers: |
Chrome, Firefox and Edge |
|
Help Desk location: |
3700 Walnut Street, Room 005 |
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Contact person: |
GSE Help Desk 215-898-1847 |
|
Support person: |
GSE Help Desk 215-898-1847 |
Law School
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Incoming Students: https://www.law.upenn.edu/its/its-for/welcome-students.php
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Incoming Faculty: https://www.law.upenn.edu/its/docs/welcome-faculty.php
Faculty and Staff
|
Recommended system for office use: |
Outlook |
|
Recommended system for home use: |
Outlook on the web |
|
Cost, if any |
None |
|
Faculty Support: |
Information Technology Services 215-898-2589 |
|
Staff Support: |
Information Technology Services 215-898-9140 |
Students
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To learn about your email account: |
https://www.law.upenn.edu/its/docs/accounts/email-students.php |
| To log in to your email account: | https://outlook.office365.com |
|
Online Help Center : |
|
|
How to get help: |
Chat with ITS Help |
School of Nursing
Nursing Email Help: contact servicedesk@nursing.upenn.edu
Faculty (including Adjunct) and Staff
To apply for an email account, use the following link:
https://portal.nursing.upenn.edu/
|
Recommended system for office use: |
Outlook - PennO365 |
|
To check email: |
Outlook on the web https://portal.office.com |
|
Cost, if any |
None |
|
Contact person: |
ITS Service Desk, Room 202, 215-898-5981 |
Students
To apply for an email account, use the following link:
https://portal.nursing.upenn.edu/
| Recommended system for office use: | Outlook - PennO365 |
| To check email: | Outlook on the web https://portal.office.com |
| Lab location: | Room 201 Claire M. Fagin Hall |
| Contact person: | ITS Service Desk, Room 202, 215-898-5981 servicedesk@nursing.upenn.edu |
Perelman School of Medicine
School of Medicine Email Help: https://www.med.upenn.edu/dart/collaboration-services.html
Faculty and Staff
| Recommended system for office use: | Outlook 2016 or newer |
| Recommended system for home use: | https://outlook.office.com/ |
| Cost, if any | None |
| Contact person: | Enter a helpdesk ticket here: http://helpdesk.pmacs.upenn.edu/ or call:215.573.4636 |
| Support person: | Contact your local support provider (LSP): https://helpdesk.pmacs.upenn.edu/ |
Students
- All incoming MD Students will receive UPHS email accounts
- UPHS email accounts are accessible via Webmail and iOS only
| Recommended system: | https://outlook.office.com/ |
| Recommended system for home use: | https://outlook.office.com/ |
| Lab location: | JMEC 5th floor labs, Stemmler Hall teaching labs |
| Contact person: | Information Services:215.573.4636 medhelp@pennmedicine.upenn.edu |
School of Arts & Sciences (SAS)
SAS email client configuration is available here: http://www.sas.upenn.edu/computing/help/emailclient.html
Faculty and Staff
|
General Computing Information: |
|
|
Email Support: Local Support Provider (LSP) listed here: |
Students
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General Computing Information: |
|
|
Email Support: |
|
|
Email Help Desk: |
http://www.sas.upenn.edu/computing/forms/student_email_help.html |
School of Engineering and Applied Science (SEAS)
SEAS email client configuration is available here: http://www.seas.upenn.edu/cets/answers/mailconfig.html
Faculty and Staff
|
Recommended system: |
Google@SEAS |
|
Support: |
Students
|
Recommended system: |
Google@SEAS |
|
Lab locations: |
Moore 100A (Linux: SEAS account required) |
|
Support: |
School of Social Policy & Practice
Faculty and Staff
|
Recommended system for office use: |
Outlook or Outlook on the web https://portal.office.com |
| Recommended system for remote access to email: | Outlook on the web https://portal.office.com |
|
Computer and mobile configuration instructions: |
https://www.isc.upenn.edu/how-to/penno365-configuration-instructions |
|
Support person: |
SP2 Information Services 215-898-5750 |
Students
| Incoming Students: | https://www.sp2.upenn.edu/student-life/services-support/tech-resources/student-email/ |
|
Recommended system: |
Outlook on the web https://portal.office.com |
|
Lab location: |
A-18 Caster Building |
|
Computer and mobile configuration instructions: |
https://www.isc.upenn.edu/how-to/penno365-configuration-instructions |
|
Support person: |
SP2 Information Services 215-898-5750 |
School of Veterinary Medicine
Faculty, Staff, and Students
|
Recommended system for office use: |
Outlook and Webmail https://portal.office.com |
|
Recommended system for home use: |
Outlook and Webmail https://portal.office.com |
|
Cost, if any |
None |
|
Contact person: |
Philadelphia - Contact: phl-help@vet.upenn.edu New Bolton Center - Contact:nbc-help@vet.upenn.edu |
The Wharton School
Faculty and Staff
|
Recommended system for office use: |
Varies by office |
|
Recommended system for home use: |
Varies by office |
|
Cost, if any |
None |
|
Contact information: |
Faculty - https://inside.wharton.upenn.edu/faculty/support/ (Wharton login required) Staff - https://inside.wharton.upenn.edu/staff/ (Wharton login required) |
Students
Wharton email client configuration is available at the Student Support Knowledgebase (https://computing.wharton.upenn.edu/)
|
Recommended system: |
|
|
Lab location: |
F75, F80, 375 and 380 JMHH |
|
Contact information: |
Wharton Computing Student Support 215-898-8600 |
|
Office location: |
114 Steinberg Hall-Dietrich Hall |