Faculty/Staff Support Directory

Your primary department, center, or organization determines who provides your computing support. Use the table below to look up your organization and find your computing support provider.

Name	Support Provider	Phone	Email	Web Address
Academic Support Programs	VPUL Technology Services	215-573-8324		https://www.vpul.upenn.edu/vpults/problem.php
Affirmative Action	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
African American Resource Center	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Alcohol and Other Drug Program Initiatives (AOD)	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Almanac	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Annenberg Library	Annenberg IT Help Desk	215-573-8361	support@asc.upenn.edu	https://www.asc.upenn.edu/resources/computing-and-help-desk
Annenberg Public Policy Center	APPC Help Desk		support@appc.upenn.edu
Annenberg School	Annenberg IT Help Desk	215-573-8361	support@asc.upenn.edu	https://www.asc.upenn.edu/resources/computing-and-help-desk
Archives	University Libraries Support	215-898-7555	uarc@lists.isc.upenn.edu	https://www.library.upenn.edu/about/hours https://www.library.upenn.edu/detail/library/university-archives
Arthur Ross Gallery	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Arts and Sciences	SAS Computing		https://computing.sas.upenn.edu/support	SAS Computing
Associate Vice President for Equity and Title IX Officer	HireIT	215-746-5000	hireit@isc.upenn.edu
Athletics (DRIA)	DRIA IT Support		dria-it-services@pobox.upenn.edu
Biomedical Library	Library Helpdesk	215-898-4824	libtech@pobox.upenn.edu
Budget Analysis	Financial Systems	215-898-4578		Financial Systems
Business Services Administration	BSD IT Support	215-746-8656	bsd-help@pobox.upenn.edu
Campus Health	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Career Planning & Placement	VPUL Technology Services	215-573-8324		https://www.vpul.upenn.edu/vpults/problem.php
Center for Community Standards and Accountability	HireIT	215-746-5000	hireit@isc.upenn.edu
Center for Mental Health Policy and Services Research	PMACS	215-573-4636		If your office is located within a School of Medicine Building or you have a PennNet network port, support can be requested here
Center for Undergraduate Research & Fellowships (CURF)	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Central Gifts Processing	Financial Systems	215-898-4578		Financial Systems
Chaplain's Office	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Chemistry Library	Library Helpdesk	215-898-4824	libtech@pobox.upenn.edu
Children's Hospital of Philadelphia (CHOP)	IS Support Center Service Desk	215-590-4357	servicedesk@email.chop.edu
Civic House	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.vpul.upenn.edu/vpults/problem.php
Class of 1923 Ice Rink	BSD IT Support	215-746-8656	bsd-help@pobox.upenn.edu
College Houses and Academic Services	College Houses and Academic Services Technology	215-898-1111	support@collegehouses.upenn.edu	https://support.collegehouses.upenn.edu
Comptroller	Financial Systems	215-898-4578		Financial Systems
Conference Services (see Hospitality Services)
Construction	Dennis Langlois		dennisla@upenn.edu	http://freshelp.fres.upenn.edu
Counseling and Psychological Services (CAPS)	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Dental Library	Library Helpdesk	215-898-4824	libtech@pobox.upenn.edu
Design (see Weitzman School of Design)	319 Meyerson Hall	215-573-9900	ithelp@design.upenn.edu	http://www.design.upenn.edu/it-services
Development & Alumni Relations	Central DAR IT Support		desktop@dev.upenn.edu
Dining Service	BSD IT Support	215-746-8656	bsd-help@pobox.upenn.edu
Education	GSE IT Team	215-898-1847		GSE IT Support
Engineering and Applied Science	CETS	215-898-4707	cets@seas.upenn.edu	http://www.seas.upenn.edu/cets
Environmental Health and Radiation Safety	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Executive Vice President	Financial Systems	215-898-4578		Financial Systems
Facilities Management/Services	Dennis Langlois		dennisla@upenn.edu	http://freshelp.fres.upenn.edu
Faculty Club (see University Club)
Faculty Senate	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Federal Relations	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Finance, Division of	Financial Systems	215-898-4578		Financial Systems
Fine Arts Library	Library Helpdesk	215-898-4824	libtech@pobox.upenn.edu
Fraternity/Sorority Affairs	VPUL Technology Services	215-573-8324		https://www.vpul.upenn.edu/vpults/problem.php
General Counsel	Shawn Flack	215-746-5232	shawn.flack@ogc.upenn.edu
Global Support Services	Financial Systems	215-898-4578		Financial Systems
Graduate Student Center	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Greenfield Intercultural Ctr	VPUL Technology Services	215-573-8324		https://www.vpul.upenn.edu/vpults/problem.php
Government, Community and Public Affairs	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Health Science Libraries	Library Helpdesk	215-898-4824	libtech@pobox.upenn.edu
Hospital of the University of Pennsyvania	UPHS Helpdesk	215-662-7474		If your office is located within a Hospital Building or connected to UPHSNet, contact the UPHS Help Desk here
Hospitality Services	BSD IT Support	215-746-8656	bsd-help@pobox.upenn.edu
Houston Hall	VPUL Technology Services	215-573-8324		https://www.vpul.upenn.edu/vpults/problem.php
Human Resources	Human Resources Information Management	215-746-4172	hrimsupport@hr.upenn.edu
Information Systems & Computing	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Inn at Penn	BSD IT Support	215-746-8656	bsd-help@pobox.upenn.edu
Institute of Contemporary Art	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Institutional Research	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Institutional Review Board	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Intercollegiate Athletics	DRIA IT Support		dria-it-services@pobox.upenn.edu
Investments	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
La Casa Latina	VPUL Technology Services	215-573-8324		https://www.vpul.upenn.edu/vpults/problem.php
Lancaster General/PA College	LGH Service Desk	717-544-4357
Law	3501 Sansom Street	215-898-9140	itshelp@law.upenn.edu	Law IT Services
Learning Resources Student Disabilities	VPUL Technology Services	215-573-8324		https://www.vpul.upenn.edu/vpults/problem.php
LGBT Center	VPUL Technology Services	215-573-8324		https://www.vpul.upenn.edu/vpults/problem.php
Library	Library Helpdesk	215-898-4824	libtech@pobox.upenn.edu
Lippincott Library	Library Helpdesk	215-898-4824	libtech@pobox.upenn.edu
LRSM	CETS	215-898-4707	cets@seas.upenn.edu	http://www.seas.upenn.edu/cets
Mail Service	BSD IT Support	215-746-8656	bsd-help@pobox.upenn.edu
Makuu	VPUL Technology Services	215-573-8324		https://www.vpul.upenn.edu/vpults/problem.php
Math, Physics, Astronomy Library	Library Helpdesk	215-898-4824	libtech@pobox.upenn.edu
Morris Arboretum & Gardens	BSD IT Support	215-746-8656	bsd-help@pobox.upenn.edu
Museum Library	Library Helpdesk	215-898-4824	libtech@pobox.upenn.edu
Music Library	Library Helpdesk	215-898-4824	libtech@pobox.upenn.edu
New Bolton Center		610-444-5800	nbc-help@vet.upenn.edu	Veterinary Medicine IT Support
Nursing	ITS Service Desk	215-898-5981	servicedesk@nursing.upenn.edu	School of Nursing IT support
Off Campus Services	BSD IT Support	215-746-8656	bsd-help@pobox.upenn.edu
Office of Animal Welfare	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Office of Audit Compliance and Privacy	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Office of Budget & Management	Financial Systems	215-898-4578		Financial Systems
Office of Research Compliance and Privacy	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Office of Risk Management & Insurance	Financial Systems	215-898-4578		Financial Systems
Office of Sexual Violence Investigative Officer	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Office of the Vice Provost for University Life	VPUL Technology Services	215-573-8324		https://www.vpul.upenn.edu/vpults/problem.php
Online Learning Initiative	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
PAACH	VPUL Technology Services	215-573-8324		https://www.vpul.upenn.edu/vpults/problem.php
Parking Service	BSD IT Support	215-746-8656	bsd-help@pobox.upenn.edu
Penn Abroad/Penn Global	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Penn Bookstore	BSD IT Support	215-746-8656	bsd-help@pobox.upenn.edu
PennCAP	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
PennCard ID Center	BSD IT Support	215-746-8656	bsd-help@pobox.upenn.edu
Penn Center for Innovation	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Penn Children's Center	BSD IT Support	215-746-8656	bsd-help@pobox.upenn.edu
Penn Dental Medicine	PDM IT Service Desk	215-898-8957	sdmhelp@dental.upenn.edu	Penn Dental Medicine
Penn Home Ownership Services	BSD IT Support	215-746-8656	bsd-help@pobox.upenn.edu
Penn Libraries	Library Helpdesk	215-898-4824	libtech@pobox.upenn.edu
Penn Live Arts	HireIT	215-746-5000	hireit@isc.upenn.edu
Penn Medicine Development & Alumni Relations	Annette Martinez	215-898-8815	anmartin@upenn.edu
Penn Museum	Museum IT	215-573-5768	itsupport@pennmuseum.org
Penn Press	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Penn Transit	BSD IT Support	215-746-8656	bsd-help@pobox.upenn.edu
Penn's Women Center	VPUL Technology Services	215-573-8324		https://www.vpul.upenn.edu/vpults/problem.php
Perelman School of Medicine	PMACS		medhelp@pennmedicine.upenn.edu	If your office is located within a School of Medicine Building or you have a PennNet network port, support can be requested here
Perry World House	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
President's Office	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Princeton HealthCare System	PHCS Network Operations (PennKey issues) PERC (Knowledge Link issues)	609-497-4357 215-615-4567	PERC@uphs.upenn.edu	For PennKey issues, see PennKey Support For all other Knowledge Link issues, contact PERC
Procurement	Financial Systems	215-898-4578		Financial Systems
Provost's Office	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Public Safety Administration	DPS IT	215-573-1354	IT@publicsafety.upenn.edu
Public Services Library	Library Helpdesk	215-898-4824
Real Estate Development	Dennis Langlois		dennisla@upenn.edu	http://freshelp.fres.upenn.edu
Recreation Administration	DRIA IT Support		dria-it-services@pobox.upenn.edu
Registrar (Desktop/Networking Support)	Financial Systems	215-898-4578		Financial Systems
Research Services	Financial Systems	215-898-4578		Financial Systems
Residential Services	BSD IT Support	215-746-8656	bsd-help@pobox.upenn.edu
School of Veterinary Medicine	3800 Spruce Street	215-573-4236	phl-help@vet.upenn.edu	http://inside.vet.upenn.edu/area?category=Information+Technology
Secretary's Office	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Sheraton University City Hotel	BSD IT Support	215-746-8656	bsd-help@pobox.upenn.edu
Social Policy & Practice	SP2 Information Services	215-898-5750	sp2help@sp2.upenn.edu
Special Collections Library	Library Helpdesk	215-898-4824
Student Financial Services(Desktop/Networking Support)	Financial Systems	215-898-4578		Financial Systems
Student Life Activities	VPUL Technology Services	215-573-8324		https://www.vpul.upenn.edu/vpults/problem.php
Student Systems	Robert Tisot	215-898-6629	student-systems@lists.upenn.edu
Travel Services	Financial Systems	215-898-4578		Financial Systems
Treasurer's Office	Financial Systems	215-898-4578		Financial Systems
Trust Administration	Financial Systems	215-898-4578		Financial Systems
Tutoring Center	VPUL Technology Services	215-573-8324		https://www.vpul.upenn.edu/vpults/problem.php
Undergraduate Admissions	David Iapalucci	215-898-9901
University Club	BSD IT Support	215-746-8656	bsd-help@pobox.upenn.edu
University Communications	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
University Curator	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
University Laboratory Animal Resources (ULAR)	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
University Library	Library Helpdesk	215-898-4824	libtech@pobox.upenn.edu
University Relations	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
UPHS	UPHS Helpdesk	215-662-7474		If your office is located within a Hospital Building or connected to UPHSNet, contact the UPHS Help Desk here
Veterinary School Library	Library Helpdesk	215-898-4824	libtech@pobox.upenn.edu
Vice Provost for Student Engagement	HireIT	215-746-5000	hireit@isc.upenn.edu
VP & Treasurer	Financial Systems	215-898-4578		Financial Systems
VP Finance	Financial Systems	215-898-4578		Financial Systems
VP Human Resources (see Office of Risk Management & Insurance)
Weitzman School of Design	319 Meyerson Hall	215-573-9900	ithelp@design.upenn.edu	http://www.design.upenn.edu/it-services
Wellness - Student Health and Counseling	HireIT	215-746-5000	hireit@isc.upenn.edu
Wharton	114 Steinberg Hall-Dietrich Hall	215-898-8600	https://support.wharton.upenn.edu/help/contact-us	Wharton Computing
Wistar Institute	Wistar HelpDesk	215-495-6969	helpdesk@wistar.org
Workman's Compensation (see Office of Risk Management & Insurance)

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