Affected service(s): VPN connectivity to Fortinet VPN devices.
We have received word that users of the MacOS version of the Forticlient have been experiencing connectivity issues.
The MacOS version affected by this issue is Monterey, mostly 12.0.1.
The FortiClient versions with the issue are the 6.0.9 and 7.0 versions. There may be versions also having this issue.
We are currently investigating this issue to find a fix.
For those experiencing this issue, a workaround is available:
Completely uninstall the FortiClient from your MAC
Once uninstalled, reboot the MAC
Download and install FortiClient version 6.4.6. This version does not seem to be affected by this issue.
You can download this version of the VPN client from our Box folder:
https://upenn.box.com/v/ISC-VPN-Client-Installers
The installer will be located in the Current Version / MAC folder
We will update as new information becomes available.