On Saturday, January 20, ISC will begin the process of cleaning up inactive Penn+Box accounts belonging to users that are no longer affiliated with the University and/or are otherwise currently ineligible for a Penn+Box account. Only accounts without data or folders stored in them will be impacted by this initial cleanup. Neither active accounts nor inactive accounts with data in them will be affected.
Details:
When a user of the Penn+Box service no longer has an active, eligible affiliation, the user loses the ability to access the account with their PennKey username and password. The account is considered inactive; however, both it and all data stored within it remain. As the service has grown, the number of inactive accounts also has grown. Rather than increasing the service’s costs by upgrading the subscription, we would like to delete the inactive accounts.
ISC is taking a very conservative approach to our cleanup of the inactive accounts. We are only deleting accounts that have no data stored in them. Of the 39,000 Penn+Box accounts, 10,000 accounts belong to people with no active and eligible affiliations and no data. It is these accounts that will be our target for this initial effort.
As an additional precautionary step, ISC will be first disabling the accounts and waiting 30 days before they are finally deleted. Lists of disabled accounts will be made available to campus IT organizations during the interim.
If you have any questions or concerns, please contact ISC Client Care at help@isc.upenn.edu.