In preparation for the retirement of the Forward-Only Tool, the following steps need to be performed by individuals who manage emails that are in the Forward-Only tool.
Review your Current Forwards
- Open the Forward-Only Tool.
- Click "Forward List" on the left navigation pane.
- Click "Show Filters" at the top.
- Select/deselect Organizations if desired. If none are unselected, the report will include all domains available to the LSP.
- Change "Format" field to CSV.
- Click "Filter Results." You will receive a CSV file of your forwards.
- Review the email addresses in the first column, #forwardid, and determine whether you still need the forward that is listed.
Remove Forwards in Bulk
To disable forwards in bulk, you will need to upload a CSV file of the email addresses that need to be removed. In order for the forwarding email addresses to be removed immediately (instead of after the default 60-day delay), each email address listed should be followed by ",0" without the quotation marks. IE. emailalias@upenn.edu,0
If you are working from the file you exported from the Forward-Only tool, all columns other then the #forwardid column should be deleted. If you need help parsing the Excel file, contact help@isc.upenn.edu.
Once you have a CSV file of email addresses to be removed, you are ready to upload it into the Forward-Only tool. Follow these instructions to remove the emails in bulk.
- Open the Forward-Only Tool.
- Click "Bulk Disable Forward" on the left navigation pane.
- Click "Choose File" and navigate to your CSV file of email addresses with the ,0 setting.
- Click "Open."
- Enter your email address as the "Admin Email Address" so the changes can be tracked.
- Click "Update Forward."