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Self-service Forms at ISC Client Care

Order ISC’s most requested services in one place 

Forms for ordering Information System & Computing’s most requested services are now available in one central location at ISC Client Care. To access the forms, go to www.isc.upenn.edu/help and click on the Self-Service Forms icon or enter “forms” in the Search textbox and click on the following link in the Search results: Self-service forms Penn ISC Client Care - University of Pennsylvania.

On the Self-Service forms page, click on the tab for the type of form you want to access, and, if prompted, enter your PennKey and password to complete the form. Currently, the tabs and associated forms are:

  • Data & Voice: Add, remove, and audit telephone and voice mail services; submit and manage voice and data orders in the OMS (Order Management System) 
  • Mailing Lists: Create and deactivate mailing lists
  • PennKey: Register, test, and reset PennKeys and Pennkey passwords
  • Desktop Computing & Support: Create and check the status of Remedy tickets
  • Web: Add, modify, and delete third-level domain names