Date: Thursday, January 29, 2015 EST
Start time: 9:00 pm
Duration: 30 minutes
Building(s) Affected: Entire campus
Service(s) Affected: PennNet Phone
Description: On Thursday 1/29 at 9:00 PM, ISC will be upgrading the software on the PennNet Phone proxy server
- The upgrade should take 30 minutes.
- All PennNet Phone handsets will become unregistered and unusable for 1 to 30 minutes (possibly twice during the upgrade).
- On average, a handset will become unusable once for 15 minutes. Incoming calls to unregistered handsets will go to voicemail (assuming the called number has a voicemail account)
- All voicemail, Advanced Mailbox, and distribution list features will continue to work.
- PPS will be available and functional during the upgrade.
- ISC will resync Voice Mail message waiting for all handsets after the upgrade.